A hybrid method for evaluating enterprise architecture implementation

Eval Program Plann. 2017 Feb:60:1-16. doi: 10.1016/j.evalprogplan.2016.09.001. Epub 2016 Sep 13.

Abstract

Enterprise Architecture (EA) implementation evaluation provides a set of methods and practices for evaluating the EA implementation artefacts within an EA implementation project. There are insufficient practices in existing EA evaluation models in terms of considering all EA functions and processes, using structured methods in developing EA implementation, employing matured practices, and using appropriate metrics to achieve proper evaluation. The aim of this research is to develop a hybrid evaluation method that supports achieving the objectives of EA implementation. To attain this aim, the first step is to identify EA implementation evaluation practices. To this end, a Systematic Literature Review (SLR) was conducted. Second, the proposed hybrid method was developed based on the foundation and information extracted from the SLR, semi-structured interviews with EA practitioners, program theory evaluation and Information Systems (ISs) evaluation. Finally, the proposed method was validated by means of a case study and expert reviews. This research provides a suitable foundation for researchers who wish to extend and continue this research topic with further analysis and exploration, and for practitioners who would like to employ an effective and lightweight evaluation method for EA projects.

Keywords: Decision making; Enterprise architecture; Evaluation; Hybrid method; Information system.

MeSH terms

  • Decision Making
  • Humans
  • Information Systems / organization & administration*
  • Information Systems / standards
  • Program Evaluation / methods*
  • Program Evaluation / standards
  • Reproducibility of Results
  • Research Design*